At PC4Me, we are committed to providing our customers with high-quality products and a positive shopping experience. To ensure your satisfaction, please review our return policy outlined below:
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Eligible Returns and Unde-warranty items: Products that are still under warranty may be eligible for repair or replacement, provided that PC4Me is an authorized service center for the unit's brand. We accept returns for higher-value items, including laptops and printers, within 7 days of the purchase date. To qualify for a return, these items must be in their original condition, complete with all packaging, accessories, and documentation. The box must be in the same condition as purchased and will not be received otherwise. All items inside the box, such as CDs and manuals, must also be returned. For assistance with warranty claims and the return process, please contact our customer service team through the following number: 09175005430 or via our Facebook page.
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Accessories: Accessories such as headsets, power supplies, and flash drives may be returned within 24 hours of purchase. To be eligible for a return, accessories must be unopened and in their original packaging. Some items such as HDMI cables and wired earphones are tested after purchase and once deemed working, cannot be returned. Any software products are considered final sale and cannot be refunded or exchanged.
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Consumable Items: Please note that consumable items, such as inks and cartridges, are not eligible for return.
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Return Process: To initiate a return for eligible items, please visit our store or contact our customer service team through 09175005430 or via e our Facebook page within the specified return periods. Our team will assist you in processing your return efficiently.
Thank you for choosing PC4Me. If you have any questions regarding our return policy, please do not hesitate to reach out to us.